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IROs: Software & IT Services (TSI)
Jasper Akkermans avatar
Written by Jasper Akkermans
Updated over 4 months ago

ESRS E1 - Climate change

Topic

Climate change

Sub-topic

Sub-sub-topic

IRO

Impact - actual negative

Location

Own operations

Time-frame

Medium-term

Title

High energy consumption of data centres in the IT industry impacts the environment

Example

Software and IT services companies, with their extensive use of data centres, contribute significantly to greenhouse gas emissions due to high energy consumption. For instance, Microsoft’s data centres have a substantial carbon footprint due to their reliance on non-renewable energy sources. This not only contributes to climate change but also exposes the company to financial risks associated with rising energy costs and potential carbon taxes.

Reference

Microsoft Sustainability Report, 2023

ESRS E5 Circular economy

Topic

Circular economy

Sub-topic

Resource outflows related to products and services

Sub-sub-topic

IRO

Opportunity

Location

Own operations, downstream

Time-frame

Long-term

Title

Circular economy practices reduce waste.

Example

Circular economy practices in software and IT can extend product life cycles, reduce the amount of products going to landfill, and invite better customer engagement. Microsoft is investing in recycling and refurbishment programs to support a circular economy.

Reference

Microsoft Sustainability Report, 2023

ESRS S1 - Own workforce

Topic

Own workforce

Sub-topic

Equal treatment and opportunities for all

Sub-sub-topic

Gender equality and pay for work of equal value

IRO

Impact - potential positive

Location

Own operations

Time-frame

Medium-term

Title

Gender equality encourages inspiration and motivation

Example

Promoting gender equality can lead to a more balanced and innovative workforce, as well as inspiring younger generations. Google has initiatives aimed at increasing the representation of women in technology roles.

Reference

Google Sustainability Report, 2023

Topic

Own workforce

Sub-topic

Equal treatment and opportunities for all

Sub-sub-topic

IRO

Risk

Location

Own operations

Time-frame

Short-term

Title

Bias in hiring practices can result in reputational damage.

Example

Unfair hiring practices can lead to reputational damage. Microsoft is implementing fair hiring practices to ensure equal opportunities for all candidates.

Reference

Microsoft Sustainability Report, 2023

ESRS S2 - Workers in the value chain

Topic

Workers in the value chain

Sub-topic

Other work related rights

Sub-sub-topic

IRO

Impact - actual negative

Location

Upstream and downstream

Time-frame

Long-term

Title

Violation of human rights in the supply chain

Example

The risk assessment revealed the violation of human rights according to the Universal Declaration of Human Rights. Netcompany have taken action to send an engagement letter to the customer and supplier, requesting additional details on their strategies for mitigating and remedying the situation.

Reference

Netcompany, 2023

Topic

Workers in the value chain

Sub-topic

Other work-related rights

Sub-sub-topic

IRO

Impact - actual negative

Location

Downstream

Time-frame

Long-term

Title

Violation of national corruption laws in the supply chain

Example

The risk assessment revealed the violation of national corruption laws. Netcompany has requested an engagement letter from the customer requesting additional details on their strategies for mitigating and remedying the situation.

Reference

Netcompany, 2023

ESRS S4 - Consumers and end-users

Topic

Consumers and end-users

Sub-topic

Information-related impacts for consumers and users

Sub-sub-topic

Privacy

IRO

Opportunity

Location

Downstream

Time-frame

Medium-term

Title

Strong data security increases customer trust

Example

Protecting consumer data is crucial for software companies; providing safe services which customers trust encourages strong brand reputation and growth. Microsoft has robust privacy and data protection measures to safeguard user information.

Reference

Microsoft Sustainability Report, 2023

ESRS G1 - Business conduct

Topic

Business conduct

Sub-topic

Corporate culture

Sub-sub-topic

IRO

Impact - potential negative

Location

Own operations

Time-frame

Short-term

Title

A lack of transparency poses repetitional damage and unsatisfied employees.

Example

A lack of transparency in executive remuneration practices, and the risk of this information being leaked, poses the threat of reputational damage. Internally, a lack of understanding of executive compensation practices can harbor resentment and reduction in employee morale.

Reference

Coolset, 2024

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